Cognos Software Services

Professional Services, Education and Support

When you make an investment in our software, Cognos Software Services makes a commitment to you: to bring the full range of our personnel, resources, and expertise to your deployment to help you achieve the next level of performance.

Our Professional Services, Education, and Support services:

  • Maximize the value of your investment in Cognos, an IBM company.
  • Help you improve your performance.
  • Increase your competitive advantage.
  • Accelerate deployment.
  • Promote user adoption.

Get Started – Whether you are new to Cognos or a long-time customer, Cognos education and professional services has the resources and a proven, results-based methodology to help you ensure successful deployment.

Get Assistance – Find solutions and resolve issues quickly with our award-winning online support and experienced support analysts.

Go Further – Make every application more valuable to your organization and make every user more productive. You can add new capabilities. Upgrade. Create a Cognos Competency Center. And engage Cognos as your partner and trusted advisor in your journey toward Corporate Performance Management.

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Additional Resources:


IBM Cognos Clinical Forecasting Performance Blueprint
Online Demo
Learn proven best practices in enrollment indicators that can affect the progress of costly clinical trials.
Read Now
Healthcare Customer Story Bundle
Success Story
Find out how leading healthcare providers such as Martin’s Point and Vitas are reducing costs and making better decisions with Cognos.
10 Ways to Drive Performance: Pharmaceutical Sales and Marketing
White Paper
It starts with identifying your most valuable customers. It ends with budgets you can trust, and clear metrics you can track and share across your organization.
Pharma Perspectives
Article
A paper that offers perspectives on the pharmaceutical industry. Learn about the move toward targeted consumer-driven strategies in sales and marketing. Also discussed are two Cognos Blueprint solutions for managing costs and patient enrollment in clinical trials.
Clinical Trials Performance Management
Online Demo