Cognos Software Services

Professional Services, Education and Support

When you make an investment in our software, Cognos Software Services makes a commitment to you: to bring the full range of our personnel, resources, and expertise to your deployment to help you achieve the next level of performance.

Our Professional Services, Education, and Support services:

• Maximize the value of your investment in Cognos, an IBM company.
• Help you improve your performance.
• Increase your competitive advantage.
• Accelerate deployment.
• Promote user adoption.

Get Started – Whether you are new to Cognos or a long-time customer, Cognos education and professional services has the resources and a proven, results-based methodology to help you ensure successful deployment.

Get Assistance – Find solutions and resolve issues quickly with our award-winning online support and experienced support analysts.

Go Further – Make every application more valuable to your organization and make every user more productive. You can add new capabilities. Upgrade. Create a Cognos Competency Center. And engage Cognos as your partner and trusted advisor in your journey toward Corporate Performance Management.

Additional Resources:

IBM Cognos 8 Go! Mobile demo for your BlackBerry

Online Demo

See how IBM Cognos Go! Mobile is providing manufacturing organizations like yours with the power of performance management on your mobile device.

IBM Cognos 8 Planning in the Manufacturing Industry: Technology and Best Practices for Performance

White Paper

Find out how manufacturers are using IBM Cognos Planning to create timely, reliable, and flexible plans that help decision-makers quickly identify, analyze, and forecast the impact of changes as they occur. This white paper outlines a systematic approach that combines best practices and leading-edge technology with planning activities in your organization.

Manufacturing Perspectives: The Logistics of Better Performance

Article

A collection of articles from Cognos Performance Perspectives outlining the value of performance management to manufacturers, including managing risk and the S&OP Performance Blueprint.

IBM Cognos Sales & Operations Planning Performance (S&OP) Blueprint

Online Demo

Understand proven best practices in reconciling sales and demand forecasts with supply plans.

Seven 7 Reports Every Supply Chain Executive Needs

White Paper

Learn how to improve your supply chain management strategy by asking the right questions.

Sales & Operations Planning

Podcast

Find out how manufacturers are using IBM Cognos Planning to create timely, reliable, and flexible plans that help decision-makers quickly identify, analyze, and forecast the impact of changes as they occur. This white paper outlines a systematic approach that Learn the secrets to success in sales and operations planning (S&OP), as Colin Snow of Ventana Research explains the best practices used by top manufacturing companies.

Ventana Research: Integrated Performance Planning for Manufacturers

Article

This Ventana Research article describes the Cognos S&OP Executive Review Performance Blueprint, which offers manufacturers a unified view of sales, the supply chain and pro-forma financial statements so executives can find the right balance between operational strategy and financial goals.

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Cognos is a world leader in business intelligence, performance management, data integration, enterprise risk management, olap reporting, analytics software, Oracle business intelligence, and balanced scorecarding for the enterprise.