Customer Success in Insurance

Find out how leading insurers are getting visibility into every facet of their business—underwriting, claims, marketing, distribution, risk management, and more-with Cognos.
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Discover how Dutch insurance group, Achmea, has evolved with Cognos solutions to results-oriented management based on up-to-date, reliable information.

Find out how the Munich Re Group reinsurers removed reporting and analysis roadblocks with IBM Cognos 8 BI, leading to substantial time savings, which are now being put to better business use.

Learn how the sales team at personal insurance group HanseMerkur acquired flexible access to sales data from the field, improved the quality of their strategic information, and removed barriers to business expansion.

Find out how health insurance agency BKK Bundesverband reacted to changing legal guidelines and new reporting requirements from users, and made huge savings in cost and time in the process.

Discover how DongBu Insurance used Cognos 8 BI to cut reporting times from one month to one hour.

Find out how insurance services company, Cavell, used Cognos 8 BI to get tighter control on costs that affected their bottom line.

Find out how insurance leader Folksam leveraged Cognos 8 BI, Cognos Planning and Cognos Controller to reduce data collection and consolidation by 45 percent and deliver fast, accurate reports, plans, analysis, and more. [PDF - 80 KB]

Find out how Cognos and IBM helped BlueCross BlueShield of Tennessee provide a consolidated view of its complex claims performance across the organization. [PDF - 70 KB]

Read how Liberty Seguros uses Cognos to speed information flow and serve customers better.

Find out how leading British health insurance provider BUPA used Cognos to cut costs, increase efficiency, and improve customer service.

Read how one of the world’s largest insurance providers, Allianz Sachversicherungsgruppe Deutschland, used PowerPlay to streamline financial reporting and deliver quarterly statements as early as ten days after quarter end.

Find out how Cognos Enterprise Planning, Cognos ReportNet, and Cognos PowerPlay helped significantly reduce the costs and workload associated with budgeting, reporting, and analysis, while achieving a positve ROI in less than a year at Mondial Assistance.

Vero Insurance Limited, one of Australia’s largest insurers, facilitates financial modeling consistency across the enterprise with Cognos Planning which results in improved accuracy of their budget forecasts. [PDF - 50 KB]

Prudential replaced a spreasheet-based process to consolidate over 2,000 cost-centers with a Cognos solution, considerably speeding up the process and extending the solution to far wider applications than it had imagined at first.

PMI Mortgage Insurance will implement a new framework for corporate performance management to look beyond financial measures.