Insurance

For your Department: Human Resources


Download the Human Resources Chapter
Your people interact with your customers to generate revenue. They introduce the small and significant innovations that move your insurance company forward. They set the strategic direction for your organization and then put those strategies into operation. Human capital is your most valuable asset.
It is also typically undervalued.
Helping the organization recognize human capital as a valuable asset and competitive differentiator is the strategic role of Human Resources. Barriers to this important job include:

  • Lack of information to define the role and sell the business value of Human Resources
  • Lack of visible and consistent HR practices
  • HR has a natural ally in IT, but it is not fully leveraged or funded.

“The Performance Manager for Insurance,” a new book from Cognos, an IBM company, can help HR leverage technology to enable better decision-making in the following areas:

  • Organization and staffing: What job functions, positions, roles, and capabilities are required to drive the business forward?
  • Compensation: How should we reward our employees to retain and motivate them for full performance?
  • Talent and succession: What are the talent and succession gaps we must address to ensure sustained performance?
  • Training and development: What training and development do we need to maximize employee performance; is there a clear payback?
  • Benefits: How do we manage costs and incentives?

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Additional Resources:


Cognos and Risk Management: Managing Risk Through Business Intelligence
Online Demo
See how business intelligence can help you analyze and report on risk exposure in your company.
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Performance Management for Insurance
Fact Sheet
Read how Cognos helps leaders in the insurance sector-including six of the top 10 insurance companies in the world-manage risk and improve profit.
Assessing Property/Casualty Insurers’ Use of Business Analytics
Analyst Report
Find out how insurers are using analytics to set goals, metric and measures for success and strengthen competitive advantage in pricing, marketing, customer service and more.
Better Planning for Insurance Companies
White Paper
Find out the technology and best practices for more effective planning in insurance.
Insurance Product Profitability
Business Value Guide
Read how the IBM Cognos Insurance Product Profitability Performance Blueprint helps insurers create business segment profit-and-loss statements and balance sheets by product line, product, and brand.
The Risk-Based Early Warning System
Analyst Report
What does the future hold for your business—stagnation and gradual decline, or constant, aggressive growth? In the second of a provocative series of articles, David Axson and Gregory Hackett explain how the finance organization can help businesses assess and address risk.
Insurance Product Performance Blueprint
Online Demo
See for yourself how this Blueprint can help your organization create business segment profit-and-loss statements and balance sheets by product line, product, and brand.
Rapid Scorecarding for financial services
White Paper
Find out the value of scorecarding and the five key steps to creating an effective one.
The Performance Manager for Insurance
Podcast
Listen to this two-part interview with co-authors Craig Bedell, director of Global Insurance Services for Cognos, and Dr. Richard Connelly, chairman and co-founder of BI International. In Part One, learn about some of the key trends driving better performance management in the insurance industry. In Part 2, find out more about why business intelligence has emerged as an enabling technology in insurance.
 
Insurance Resources
Performance Management for Insurance
Book
Discover proven strategies for turning information into insurance performance management.
Reporting and Performance Management
Online Demo
See reporting as part of managing performance for every department.
Performance Management for Insurance
Fact Sheet
Find out the proven strategies for turning information into insurance performance management.
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