Cognos Software Services

Professional Services, Education and Support

When you make an investment in our software, Cognos Software Services makes a commitment to you: to bring the full range of our personnel, resources, and expertise to your deployment to help you achieve the next level of performance.

Our Professional Services, Education, and Support services:

• Maximize the value of your investment in Cognos, an IBM company.
• Help you improve your performance.
• Increase your competitive advantage.
• Accelerate deployment.
• Promote user adoption.

Get Started – Whether you are new to Cognos or a long-time customer, Cognos education and professional services has the resources and a proven, results-based methodology to help you ensure successful deployment.

Get Assistance – Find solutions and resolve issues quickly with our award-winning online support and experienced support analysts.

Go Further – Make every application more valuable to your organization and make every user more productive. You can add new capabilities. Upgrade. Create a Cognos Competency Center. And engage Cognos as your partner and trusted advisor in your journey toward Corporate Performance Management.

Additional Resources:

Enterprise Analystics - Leveraging your Data Warehouse Investment: Risk Cockpit

Online Demo

Demonstration of the IBM-Cognos Banking Risk Management Cockpit Solution.

Planning in the Financial Services Industry

White Paper

Find out the technology and best practices for effective budgeting, forecasting, planning, and reporting.

Cognos and Risk Management: Managing Risk Through Business Intelligence

Online Demo

See how business intelligence can help you analyze and report on risk exposure in your company.

Gartner - Toolkit Case Study: Unicredit Leverages BI to Create a New Business Model

Success Story

Find out how Unicredit integrated 90 data sources to create an award-winning environment for modeling and managing risk.

Rapid Scorecarding for financial services

White Paper

Find out the value of scorecarding and the five key steps to creating an effective one.

Cognos Virtual Finance Forum June 4, 2008

Web Link

Practical advice and proven practices to help you solve financial performance management challenges. Access compelling conference sessions, speakers, partner solutions, customer case studies and a wide range of product and solution exhibits. Plus, get expert advice from Thomas Davenport – the world renowned thought-leader on competing with business analytics, and Bryan Hall, Managing Director and Finance Practice Leader at The Hackett Group.

IBM Cognos 8 BI Reporting

Online Demo

See real-world reporting scenarios for casual business users and professional report authors.

Customer profitability in real-world banking: A large global bank finds simple ways to make customers more profitable

White Paper

Read this paper to understand how large banks are leveraging BI to making their customers more profitable.

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Cognos is a world leader in business intelligence, performance management, data integration, enterprise risk management, olap reporting, analytics software, Oracle business intelligence, and balanced scorecarding for the enterprise.