Banking

For your Department: Human Resources


Your people interact with your customers to generate revenue. They introduce the small and significant innovations that move your bank forward. They set the strategic direction for your organization and then put those strategies into operation. Human capital is your most valuable asset.

It is also typically undervalued.

Helping the organization recognize human capital as a valuable asset and competitive differentiator is the strategic role of Human Resources. Barriers to this important job include:
  • Lack of information to define the role and sell the business value of Human Resources
  • Lack of visible and consistent HR practices
  • HR has a natural ally in IT but it is not fully leveraged or funded.
The Performance Manager for Banking, a new book from Cognos, an IBM company, can help HR leverage technology to enable better decision-making in the following areas:
  • Organization and staffing: What job functions, positions, roles, and capabilities are required to drive the business forward?
  • Compensation: How should we reward our employees to retain and motivate them for full performance?
  • Talent and succession: What are the talent and succession gaps we must address to ensure sustained performance?
  • Training and development: What training and development do we need to maximize employee performance; is there a clear payback?
  • Benefits: How do we manage costs and incentives?

Download the HR chapter
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Additional resources for HR include:
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Additional Resources:


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