Banking

IBM Cognos Retail Branch Performance Blueprint

Bank branch deposits are the preferred source for funding your revenue-generating lending activities. However, without sufficient deposits, banks must support lending activities with more expensive capital. This is one reason why acquiring and retaining customers and their deposits, and other branch performance metrics, are at the core of retail banking success.

Beyond spreadsheets and existing technologies

Despite the importance of branch performance, many banks rely on inadequate technologies and processes to manage it:

• Spreadsheets create islands of financial and planning data. 
• Branch-teller and platform systems were designed for transactions and account administration, not planning.
• ERP or general ledger solutions do not support branch network-wide planning and budgeting.
• Branch-level reporting is often inadequate.

Align branches with corporate objectives

Based on banking industry best practices, The IBM Cognos Retail Branch Performance Blueprint goes beyond annual budgeting. It provides simplified, streamlined planning, forecasting, analysis, and reporting functionality:

• Driver-based, rolling branch planning at the product and customer segment level lets banks manage key revenue and expense lines in detail.
• Staff planning by position lets each branch plan headcount expenses with a high degree of precision.
• Costs and expenses fed from Acorn Systems’ Activity-Based Costing and Management System (ABC/M) and the pre-built planning model mean each branch spends less time on calculations and more time implementing initiatives to improve performance.
• Reports and dashboards allow branches to monitor and analyze key revenue, cost, and profitability measures by branch, product type, product, customer segment, and even household.

Learn more about the IBM Cognos Retail Branch Performance Blueprint.

• Read the issue paper: Retail Branch Performance—the Foundation of Retail Banking
• Read the Branch Performance Business Application Brief
• Read the Branch Performance Business Value Guide
• View the Branch Performance Demo

Additional Resources:

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