39
Projected shortfall, in millions, of global knowledge workers by 2020.
– Source: Making talent a strategic priority, The McKinsey Quarterly, January 2008.
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Subtopics:
- The Performance Manager (book excerpts)
- Human resources (HR)
- Operations
- Sales
- Finance
- Marketing
- Product Development
- Information technology
You can also read our book, The Performance Manager, in its entirety.
The Performance Manager: book excerpts
Sales: The critical gear that drives company speed
—October 18, 2006
Marketing: Investment advisor to the business
—November 29, 2006
IT: A pathfinder to better performance
—January 24, 2007
Operations: Winning at the margins
—January 24, 2007
Finance: Trusted advisor or compliance enforcer?
—January 24, 2007
Product development: developing the right product, the right way, at the right time
—March 7, 2007
Customer service: Barometer of your company's value proposition
—December 5, 2007
Human resources (HR)
Help wanted: Putting analytics at the heart of HR
—Oct. 29, 2008
"Biz Love" and business values: An interview with Tim Sanders
—Aug. 29, 2007
Winning with BI in the global talent search
—April 18, 2007
For HR, Business Intelligence Buys a Seat at the Table
—August 30, 2006
Customer Perspective: How One HR Department Became a Profit Center
—August 30, 2006
Is Yours a "Company in Crisis"?
—April 19, 2006
Operations
Reducing the risks in your global supply chain
—Oct. 29, 2008
How to plan for change in a 'white water world'
—Aug. 15, 2008
Manufacturing: In praise of 30/70 and the loose-tight relationship
—March 24, 2008
Operational, tactical, or strategic? Choose your dashboard wisely
—Feb. 8, 2008
Customer Perspective: Better, faster, happier
—Oct. 24, 2007
How operations can win at the margins
—January 24, 2007
Sales
Quality or compromise? Using analytics to tailor customer service
—July 9, 2008
Three barriers to better customer service
—Dec. 6, 2007
Bye, bye box stores? How shoppers are rewriting the rules in retail
—Dec. 6, 2007
Alpha company or also-ran? Using BI for better customer service
—June 5, 2007
Customer perspective: An object lesson in better customer service
—June 5, 2007
Sales: The critical gear that drives company speed
—October 18, 2006
Customer perspective: driving customer loyalty in luxury brands
—October 18, 2006
Finance
Finance and IT: Odd couple or perfect pair?
—Oct. 29, 2008
Now what? Strategies for starting your first project
—Oct. 29, 2008
The merging of the controls environment and financial reporting
—Oct. 29, 2008
How to sell performance management to your CFO
—Aug. 15, 2008
Performance leaders: The new face of performance management
—Aug. 15, 2008
Independent platforms bring "significant" rewards: CFO Research
—Aug. 15, 2008
Goodbye GAAP? Getting ready for global accounting standards
—July 9, 2008
Planning for price swings in the age of 'peak oil'
—July 9, 2008
Automated processes mean better KPIs: CFO Research Services
—July 9, 2008
Change everything: A CFO's to-do list for the first 100 days
—May 23, 2008
Trusted advisor or compliance enforcer?
—January 24, 2007
Marketing
Analyze, optimize, repeat: How smart marketers succeed online
—Dec. 6, 2007
BI and pay-per-click ads: A perfect match
—March 7, 2007
Marketing: Investment advisor to the business
—November 29, 2006
Product development
Can customer analytics drive innovation?
—July 9, 2008
Can IT find its own path to better performance?
—January 24, 2007
Information Technology (IT)
Inform. Engage. Align: Introducing IBM Cognos 8 v4
—Oct. 29, 2008
Now, more than ever: Performance management in a weak economy
—Oct. 29, 2008
Location Intelligence: Do you know where your sales are?
—Aug. 15, 2008
Finance and IT: Odd couple or perfect pair?
—Oct. 29, 2008
Ventana Research talks stewardship and strategy
—Aug. 15, 2008
Diving deep into data with IBM Information Server
—Aug. 15, 2008
How to be successful with your BI competency center
—Aug. 15, 2008
Can IT grow up? An interview with Ade McCormack
—July 9, 2008
Got information? Get an information agenda
—July 9, 2008
Five key questions for performance management on SAP
—July 9, 2008
Why driving innovation means sharing your data
—May 23, 2008
Fast, accurate, and easy to get to: The BI user's wish list
—Feb. 8, 2008
Can IT find its own path to better performance?
—January 24, 2007
Numbers You Need
On IT
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Decision Spotlight
"Our only defence is to make a habit of questioning our judgments, no matter how plausible they feel."
Discover IBM Cognos 8 v4
Demos
IBM Cognos 8 Business Viewpoint
Dimension management
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IBM Cognos 8 Go! Dashboard
Flash-based dashboards
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New features for end users
Web Seminars
Benefits for Business Users
New chart types, data lineage, testimonials, and more.
Benefits for Finance
Scorecards, PowerPlay®, planning, testimonials, and more.
White Papers
Cognos Performance 2008
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