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Cognos Enters into Global Comprehensive Agreement with Ricoh

– Ricoh chooses Cognos as global BI/CPM standard for
company-wide solution –

BURLINGTON, MA, October 26, 2005 - Cognos (Nasdaq: COGN; TSX: CSN), the world leader in business intelligence and corporate performance management (CPM), today announced that Cognos K.K., its wholly owned Japanese subsidiary, has entered into a global comprehensive agreement with Ricoh Co., Ltd. to support its introduction of a new group business management system.

Ricoh, a 69 year-old Japan-based company, is a diversified office automation equipment and electronics provider with sales in excess of $17 billion annually. In line with the agreement, Ricoh Group companies in 20 countries including Japan will roll out Cognos BI and CPM solutions as part of ‘GB21’, its new group business management system.

Ricoh Group companies in Europe are introducing a range of Cognos products, including Cognos PowerPlay®, Cognos ReportNet, and Cognos Planning, to visualize their business issues according to the CPM vision and solution. In Japan, as part of its activities to promote management renewal, Ricoh Group provides top and middle management members with operational information visually, e.g., consolidated financial status.

The manufacturing companies within the group have also been promoting structural reforms by visualizing information on inventory and order flow and monitoring business processes from production through sales in Supply Chain Management (SCM) systems. With these activities, the Ricoh Group aims to increase transparency in its operational and business activities.

Ricoh has built GB21 to coordinate and align business reform activities conducted by various bases and divisions and to make better use of information globally. GB21, which incorporates Cognos ReportNet as a solution to integrate reports and search information, visualizes operational and business conditions applying financial and SCM indices. Cognos ReportNet will initially be used by about 1,000 employees, and the number will be expanded to 5,000 in the future. Ricoh plans to further promote visualization of business challenges, e.g., implementing a business dashboard, to facilitate operational reforms on a global scale.

“We at Ricoh are united in promoting management reforms. Cognos is the leading vendor of business intelligence and corporate performance management solutions. We have a high opinion of its product functions based on the experience of our affiliates in the U.S. and Europe using PowerPlay and ReportNet. We have decided to introduce Cognos products as the standard BI/CPM platform for a new company-wide system. We expect that it will increase transparency in the business activities of the entire Ricoh Group and will accelerate our management reforms,” said Tsunetoshi Ogino, Deputy General Manager, SCM System Center, Information Technology & Solution Division at Ricoh.

“Cognos is very pleased to be chosen as the BI standard for Ricoh’s GB21 initiative,” said Dave Laverty, senior vice president of marketing. “By ensuring everyone has a single, rich view of customer information, Cognos can create an environment for true corporate performance management. Our ability to offer total enterprise reporting coverage, mission critical performance and full scalability has made it the BI solution of choice for industry leaders like Ricoh.”

About Ricoh:
A pioneer in digital office equipment, Ricoh provides state-of-the-art multifunctional printing devices tailored to corporate office customer needs, and offers a broad range of digital, networked products, including copiers, printers, fax machines, DVD/CD media, and digital cameras. With 347 consolidated subsidiaries worldwide, Ricoh employs 75,100 people with consolidated sales of 1.81 trillion YEN. The Ricoh Group currently

enjoys No.1 market share for plain paper copiers in Europe, Japan and No.2 share in the USA. http://www.ricoh.com

About Cognos:

Cognos, the world leader in business intelligence and corporate performance management, delivers software and services that help companies drive, monitor and understand corporate performance.

Cognos delivers the next level of competitive advantage - Corporate Performance Management (CPM) - achieved through the strategic application of BI on an enterprise scale. Our integrated CPM solution helps customers drive performance through planning; monitor performance through scorecarding; and understand performance through business intelligence.

Cognos serves more than 23,000 customers in over 135 countries. Cognos enterprise business intelligence and performance management solutions and services are also available from more than 3,000 worldwide partners and resellers. For more information, visit the Cognos Web site at http://www.cognos.com.


Cognos and the Cognos logo are trademarks or registered trademarks of Cognos Incorporated in the United States and/or other countries. All other names are trademarks or registered trademarks of their respective companies.

Note to Editors:
Copies of previous Cognos press releases and Corporate and product information are available on Cognos' Web site at http://www.cognos.com, and at PR Newswire's site at http://www.prnewswire.com.

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