BURLINGTON, MA, September 30, 2004— Cognos (Nasdaq: COGN; TSX: CSN), the world leader in business intelligence and corporate performance management, today announced it has strengthened its partnership efforts within the retail industry with Teradata, a division of NCR Corporation. The companies are empowering retailers and enhancing customer relationships by using Teradata's industry-leading Retail Decisions analytical solution, supported by the Cognos ReportNetT business intelligence engine.

"We look forward to working with Cognos as a supported BI tool for Teradata Retail Decisions," said Mark Howell, vice president of global alliances for Teradata. "We continually strive to give Teradata clients the best tools available in the market. Passing this benchmark demonstrates that Cognos' performance levels can deliver to meet the most exacting standards."

Cognos has passed the Teradata Retail Decisions Benchmark with Cognos ReportNet, performing complex retail analytics with excellent levels of performance on large retail Teradata databases. With a base of more than 700 metrics built on best practices, Teradata Retail Decisions gives retailers the ability to analyze any subset of their business. Supporting the solution is an extensible, industry-specific data model that allows retailers to implement an enterprise-wide solution that meets their business objectives now and in the future. In conjunction with Cognos ReportNet, this allows retailers to analyze their business, understanding which items, locations, and vendors contribute the most or least to sales and profitability.

Cognos ReportNet offers a complete Web-based report and query authoring environment, extensive multi-lingual support, and modem Web Services architecture to meet the needs of today's multi-national, diversified enterprises and to dramatically reduce total cost of ownership. Designed to scale to hundreds of thousands of users, Cognos ReportNet draws upon Cognos query and reporting leadership, delivering a revolution in reporting.

"The retail industry faces razor thin margins and intense competition. To meet these challenges, retailers have turned to technology to help reduce risk, reduce fixed costs, and drive revenue," said Patrick O'Leary, vice president, strategic alliances, Cognos. "The really successful retailers, however, are those who understand how to match the capabilities of that technology to the real requirements of the business. Customers value and attribute their organizational success to the critical role Cognos and Teradata solutions play in driving visibility into corporate performance. Through the expansive capabilities of our partnership, retailers are expanding their capabilities to become more customer-savvy, proactive, and efficient."