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Baseline Magazine and Nucleus Research Recognize Zarlink Semiconductor with Technology Award for Outstanding ROI Results

— Interactive business warehouse supported by Cognos solution delivers multi-million dollar ROI —

BURLINGTON, MA, June 14, 2004— Cognos (NASDAQ: COGN; TSX; CSN) the world leader in enterprise business intelligence (EBI) and corporate performance management solutions, today announced that one of its leading customers has been honored with Baseline Magazine/Nucleus Research's second annual Technology ROI Award.

Zarlink Semiconductor (NYSE/TSX:ZL), a leader in semiconductor solutions that drive the capabilities of voice, enterprise, broadband and wireless communications, took top honors in the Business Intelligence category for its successful implementation of a comprehensive and easy-to-use business warehouse and scorecarding solution.

This solution has significantly reduced Zarlink's IS (Information Systems) and operating costs, with the Company realizing a return on investment of more than US$19 million over 36 months from a US$1.2 million investment.

"The Technology ROI Awards are given to companies that have attained outstanding business results from their technology investments. Our research clearly shows the positive impact that solutions like Cognos can have on corporate performance," said Rebecca Wettemann, vice president of research, Nucleus. "Business intelligence and enterprise planning solutions continue to represent an attractive investment for companies that are seeking to improve revenues and increase efficiencies across the enterprise."

Zarlink's business warehouse system delivers business-critical information daily to decision-makers across its global finance, sales, operations, product marketing and research and development organizations. Using the scorecarding technologies in the Cognos Enterprise BI Series, customized dashboards provide a highly graphical view tailored for each decision-maker's area of responsibility. For example, interactive scorecards showing bookings, billings and backlog analysis allow Zarlink managers to closely track sales performance down to a product line, product family or customer level.

"Implementing an information-based business intelligence strategy has delivered unprecedented visibility into the day-to-day performance of our business," says Bill O'Connor, chief information officer, Zarlink Semiconductor. "With Cognos scorecarding, we are able to efficiently create tailor-made information for specific individuals and groups, and push that information out to stakeholders with a minimum of IS intervention."

"In today's economy, ROI analysis is an invaluable tool for executives making significant technology investment decisions," said Dave Laverty, senior vice president, global marketing, Cognos. "Zarlink Semiconductor clearly recognizes the strategic value of corporate performance management and Cognos is proud to be a contributor to it's continued success."

ABOUT ZARLINK SEMICONDUCTOR:
For almost 30 years, Zarlink Semiconductor has delivered semiconductor solutions that drive the capabilities of voice, enterprise, broadband and wireless communications. The Company's success is built on its technology strengths, including voice and data networks, consumer and ultra low-power communications, and high-performance analog. For more information, visit www.zarlink.com.

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Note to Editors:
Copies of previous Cognos press releases and Corporate and product information are available on Cognos' Web site at http://www.cognos.com, and at PR Newswire's site at http://www.prnewswire.com.

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