BURLINGTON, MA, September 22, 2003—Cognos (Nasdaq: COGN; TSX: CSN), the world leader in business intelligence (BI) and corporate performance management, delivers the lowest total cost of ownership (TCO) for multidimensional analysis and alerting, according to a new study from Ventana Research. The study, which reviewed five leading business intelligence vendors, found low training and end-user support costs contributed significantly to the results for Cognos.

The Ventana Research Business Intelligence Total Cost of Ownership Benchmark study examines the cost of ownership for a market-representative sampling of Business Intelligence software solutions. The purpose of the study is to quantify the costs associated with purchase, deployment and operation of Business Intelligence solutions from leading BI technology vendors.

Cognos delivered the lowest or second lowest cost of ownership in several key areas, including:

• Ad-hoc multidimensional OLAP for 1,000 users
• Ad-hoc multidimensional OLAP for 10,000 users
• Alerts for 1,000 users
• Alerts for 10,000 users
• Information Collaboration for 1,000 users

"Ventana should be commended for taking this important initiative in the study and promotion of TCO," said Rob Ashe, Cognos president and chief operating officer. "Increasingly, low total cost of ownership is a central success factor in every IT initiative. It is also a fundamental value that goes into the way we at Cognos build our products and serve our customers everyday."