BURLINGTON, MA, May 12, 2003—Cognos (Nasdaq:COGN; TSX:CSN), the world leader in business intelligence (BI) and corporate performance management, announced global leaders like Pitney Bowes have embraced Cognos Enterprise BI Series 7 dashboarding solutions to drive visibility of and action against key performance drivers. Cognos industry-leading solutions have been adopted by a broad cross-section of the Fortune 1,000, vertical market leaders and government allowing them to monitor corporate performance and collaborate on decision-making.

Pitney Bowes is the world's leading provider of integrated mail and document management systems, services and solutions. The $4.4 billion company helps organizations of all sizes engineer the flow of communication to reduce costs and increase impact, and enhance customer relationships. With approximately 33,000 employees worldwide, Pitney Bowes serves more than 2 million businesses through direct and dealer operations.

"Our executive team is able to easily garner insights via Web-based dashboards using Cognos Enterprise BI Series 7. Cognos out-of-the-box capability to create Web-based dashboards, fully integrated within the Cognos Enterprise BI Series 7 framework, allows us to translate many business factors out across a number of easy-to-understand graphs and visualizations, allowing our teams to spot trends," said William Duffy, data warehouse project manager, Pitney Bowes. "For example in one of our key business units our financial reporting at the executive level is translated across dashboards, removing entirely the need to use the manual spreadsheet process - a system that did not allow the same ability to spot patterns and issues in the business."

"The BI dashboard is one of the most intuitive ways to provide corporate performance visibility across the enterprise. Cognos was one of the first vendors to provide an integrated dashboard to its user base, and as such as worked with some of the early adopters to refine the technology and best practices to support these initiatives," said Dave Folger, vice-president, Web & Collaboration Strategies (WCS), META Group. "For non-technical users, especially, dashboards are more easily understood than some of the other query and reporting and OLAP tools. Typically from a dashboard, if you see some of your indicators out of line, you can drill down on that particular indicator and find out why."

"Superior operational execution is not an option. It is essential for any company that expects to succeed over the long term," said Larry Bossidy, one of the world's most acclaimed CEOs and author of the best-selling book Execution: the Discipline of Getting Things Done. "Businesses today are constantly seeking new ways to enhance quality, productivity and customer satisfaction. I believe that having the right information at the right time can help tremendously in these efforts." Offering robust guided analysis and collaborative functionality, Cognos dashboarding and scorecarding solutions gives organizations 'out of the box' solutions that provide support for leading quality methodologies like Six Sigma and Balanced Scorecard.

Enabling high-impact, intuitive visual analysis of complex data sets through interactive corporate dashboards, Cognos users can view the interrelationships of complex statistical data from a variety of sources such as Cognos multidimensional cubes, 3rd party multidimensional cubes, managed reports or flat files in a single visualization.

Winner of the Intelligent Enterprise Readers' Choice Awards for best data visualization solution for the past two consecutive years, dashboarding delivers high-impact, intuitive visual analysis of complex data sets through interactive corporate dashboards. In addition, Cognos dashboarding and scorecarding solutions provide the industry's best total cost of ownership by maintaining a zero-footprint architecture ensuring users are not required to download any plug-ins or applets. "Today's enterprises want a fully integrated, single-vendor solution to drive their strategic dashboarding initiatives rather than a series of solutions from multiple vendors. With one single point of vendor accountability and high levels of product integration, Cognos enables organizations to quickly build Web-based dashboards for their entire decision-making community," said Dave Laverty, senior vice-president, global marketing, Cognos. "With years of experience working with enterprise customers, Cognos offers the industry's most robust solutions available for true performance management."