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U.S. Army Reserve Command Selects Cognos
to Monitor Operational Readiness

— 88th Regional Support Command to implement
Cognos Metrics Manager —

BURLINGTON, MA, March 18, 2003—Cognos (NASDAQ: COGN; TSX: CSN), the world leader in business intelligence (BI) and performance management, announced today that the 88th Regional Support Command (RSC) will implement Cognos Metrics Manager. Cognos will provide senior military personnel with a dashboard that will enable them to monitor, analyze and report on the operational readiness of the troops.

The 88th RSC is a division of the U.S. Army Reserve Command and includes troops in Michigan, Minnesota, Wisconsin, Illinois, Ohio, and Indiana. Building on an existing implementation, RSC will use Cognos Metrics Manager to ensure soldier readiness across all units.

"It's essential for all officers and senior non-commissioned officers to have accurate and timely training and qualification data at their fingertips. Cognos will enable us to deliver this information in a dashboard view, with the option to drill deeper into the data to gain insight on the individual performance of our soldiers," said Fred Miller, 88th Regional Support Command. "This type of powerful analysis and reporting will ultimately contribute to overall effectiveness and efficiency of each unit."

Cognos Metrics Manager is a dynamic scorecarding solution that enables organizations to actively monitor, analyze, and report at every level of the business.

"Cognos business intelligence enables its public sector customers to increase organizational performance, enhance mission effectiveness and enhance operational readiness," said Terence Atkinson, director of public sector solutions, Cognos. "With the use of Cognos, organizations are gaining fundamental insights into operations, enabling them to increase program efficiency and respond most effectively in times of need."

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