BURLINGTON, MA, October 29, 2002—Headquartered in Philadelphia, Pennsylvania, Parkway Corporation is a family-owned business with over 75 years of experience in the parking management and real estate development industries. When the company needed an enterprise-wide business intelligence solution to monitor corporate performance management, it turned to Cognos (NASDAQ: COGN; TSX: CSN), the world leader in business intelligence (BI) and partner RCG Information Technology, who provided IT professional services to integrate Cognos into Parkway's application environment.

Parkway Corporation has deployed key components of the Cognos Series 7 framework, providing employees with advanced reporting and analysis capabilities — bringing a high-tech edge to a traditionally low-tech industry. Dealing with several disparate data sources, Parkway needed a BI solution that would aggregate all collected data, allowing users to gain a 360-degree view of operations across the enterprise. Using Cognos DecisionStream, Parkway was able to gain a comprehensive understanding of revenue growth; profitability; expense management and claims; and trends across individual and collective parking properties. Parkway's customers are also able to access reports and analyze personalized account information at Internet speed using the zero-footprint Cognos extranet solution.

"We are continually challenging ourselves to improve operating efficiency using cost-effective solutions and cutting-edge technology. Cognos BI has given us the ability to really understand our data and has significantly improved our decision-support and operational processes. Data for us is no longer locked away in flat spreadsheets and legacy applications — it's dimensional and can be accessed in a much more user-friendly way," said John Bryer, vice president and chief information officer, Parkway. "Executive managers now have real-time access to business data, allowing them to solve problems quickly and with accurate information, without the need for IT resources."

Parkway's finance team uses Cognos to slice and dice data enabling them to save considerable time previously spent on developing custom reports and monitoring operational efficiencies. Cognos has enhanced Parkway's decision- support and operational processes and has allowed executives, ownership, and management to look at the same just-in-time data and answer business questions without need of ad hoc assistance from reporting and data analysts.

"Cognos Series 7 is the BI industry's most complete end-to-end solution, enabling companies across all markets to derive immediate value and use existing data assets to ensure fact-based decision-making," said Dave Laverty, Cognos senior vice president, global marketing. "The ability to reallocate IT resources and reduce the manual labor associated with these processes will continue to deliver sustained value to Parkway."

About Parkway:
Parkway Corporation is a family-owned business with over 75 years of experience in the parking management and real estate development industries. Headquartered in Philadelphia, Pennsylvania, Parkway is the only regional parking company in the past thirty years to build freestanding self-supporting garages, and is the industry leader with regard to technology integration.

Parkway's geographic reach extends from Toronto, Ontario to Jacksonville, Florida, with over 100 locations in 11 markets. Parkway employs 800 people to manage 30,000 spaces, and currently owns or leases about one-half of the facilities the company operates. For more information, visit the Parkway Web site at http://www.parkwaycorp.com.

About RCG Information Technology:
RCG Information Technology (www.rcgit.com) is a national leader in IT professional services. Practices include: e-Solutions, Business Intelligence, Customer Relationship Management (CRM) and Application Management. The firm serves over 350 active clients and 45 of the Fortune 100 across a broad range of markets, including financial services, insurance, energy, health care, pharmaceuticals, telecommunications, technology, manufacturing, distribution and retail. RCG IT is certified company-wide at the Capability Maturity Model® of the Software Engineering Institute (SEI SW-CMM®). RCG IT is based in Edison, New Jersey, with 12 offices nationwide, an Offshore Delivery Center in the Philippines and a global recruiting engine. It employs a staff of approximately 1,400.