BURLINGTON, MA, October 22 2002—Jeppesen wanted to provide employees with a greater ability to access, analyze, and report on to critical business information. After evaluating several business intelligence vendors, including Business Objects and Brio, the aviation information supplier looked to Cognos (NASDAQ: COGN; TSX: CSN), the world leader in business intelligence (BI). Jeppesen has implemented key components of Cognos Series 7 to extend robust reporting, analysis, and data visualization capabilities.

A leader in the aviation industry for over 65 years, Jeppesen is recognized as the world's leading supplier of flight information, flight planning services, aviation weather services, maintenance information and aviation training systems. With locations across the globe, Jeppesen needed to gain a consolidated and accurate view of business performance on a global level.

"Cognos was clearly the choice for the level of reporting and analysis we needed," said Dave Fiack senior manager, data warehousing and reporting, Jeppesen. "Our managers require instant access to information associated with running the business, both operationally and financially. With Cognos we are better able to aggregate data from multiple sources and gain a clearer and more consistent view of our operations. For example, we are able to quickly identify sales trends by product and by geographic region."

Using Cognos Visualizer, Jeppesen will be able to deliver to its management data using a diverse selection of Cognos graphical tools, seamlessly integrating summary level dashboards to detailed reports. "In terms of data visualization, Cognos was head and shoulders above the other solutions we evaluated. Visualizer lets us deliver to Jeppesen management complex data in a usable and understandable format," added Fiack.

"Cognos Series 7 offers our customers the most comprehensive and powerful business intelligence solution available today," said Dave Laverty, senior vice president, global marketing, Cognos. "Organizations have increasingly complex information requirements and have put a priority on consolidation and automation. Cognos is helping companies around the world to better plan, monitor and manage operations and improve corporate performance."

About Jeppesen:
Jeppesen is recognized as the world's leading supplier of flight information, flight planning services, aviation weather services, maintenance information and aviation training systems. The Jeppesen group of companies has offices in the United States, the United Kingdom, Germany, Australia, China and Russia. Jeppesen is a subsidiary of Boeing Commercial Aviation Services, a unit of Boeing Commercial Airplanes.