BURLINGTON, MA, October 22 2002—Cognos (Nasdaq: COGN; TSX: CSN), the world leader in business intelligence (BI), today announced that American Airlines (NYSE: AMR) has chosen to implement Cognos Series 7 to improve reporting and analysis processes across the organization. Key components of the Cognos Series 7 framework will enable American Airlines' executives to manage corporate performance, resulting in streamlined decision-making across the organization.

Building on an existing Cognos implementation, American Airlines introduced Cognos as an enterprise tool for reporting and analytical needs. Employees in flight operations, capacity planning, revenue management, maintenance and engineering, passenger sales, corporate security and human resources are currently utilizing the Cognos solution.

"At American, we strive to deploy technologies that strategically support the global efforts of our people and will assist in the successful delivery of products and services to our customers," said Patricia Reza, director of enterprise data strategy, American Airlines.

"Cognos is very pleased to continue to work with such respected and high caliber organizations like American Airlines, a company that clearly recognizes the value and strategic imperative of an enterprise business intelligence solution," said Dave Laverty, senior vice president, global marketing, Cognos. "Cognos business intelligence stands up to the rigorous demands of managing the corporate performance of the enterprise, offering the industry's most complete, powerful, and scalable business intelligence solution."