BURLINGTON, Mass., November 17, 2000—Reaffirming its position as the world's largest and most successful business intelligence company, Cognos^® (Nasdaq:COGN; TSE:CSN) today announced that DM Review readers have named it the number one independent business intelligence (BI) company in DM Review's annual ranking of the industry's top 100 vendors in business intelligence, CRM and data warehousing.

By providing the insight needed to swiftly make strategic business decisions, Cognos' approach to information analysis and delivery helps customers build highly successful businesses and strengthen relationships with customers, suppliers and partners. Cognos also addresses many of the challenges companies face today by uniting their traditional and e-business processes.

"DM Review's annual survey is designed to identify the vendors our readers depend on to provide reliable, high-quality business intelligence solutions," said Jean Schauer, editor in chief of DM Review. "Based on the results, Cognos has consistently been top-of-mind with our readers."

"The recognition that we have received this year from top publications, such as BusinessWeek and DM Review, speaks to Cognos' strong presence in the business and high-technology communities," said Terry Hall, Cognos chief operating officer. "Our customers rely on our solutions to deliver the information needed to create innovative new business opportunities. At the rate businesses are moving today, business intelligence is a 'must have' solution to achieve competitive advantage."

Throughout 2000, Cognos has also been honored with the following awards:

• BusinessWeek -- Cognos named in BusinessWeek's list of Top 100 information technology companies;

• Software Magazine -- Cognos ranked 60th out of 500 software companies;

• Start Magazine's Technology and Business Award -- second consecutive award for customers that have succeeded through the use of business intelligence deployment;

• SupportGate.com's Web Star Service Award -- awarded for superior online customer support;

• Canadian Information Processing Society (CIPS) Software Systems Award -- awarded for significant contribution to the Canadian software community and impact on the North American information technology industry;

• World Information Technology and Services Alliance (WITSA) -- Foster Parents Plan awarded for Cognos BI implementation;

• Association of Support Professionals (ASP) Top 10 Best Web Support Sites -- awarded for online customer support excellence;

• Community Pride Achievement Award -- awarded for outstanding contributions to the Ottawa community.

DM Review
Proudly celebrating its 10-year anniversary, DM Review continues to provide thought-provoking and informative editorial for corporate executives and IT managers. Covering business intelligence (e-business, customer relationship management and data warehousing) across all major industries, DM Review's articles and columns provide insights and solutions from two perspectives - business and technology.